Privacy Policy

Last updated: 22 October 2026

Who we are

Industrial Doors SW Ltd (registered in England and Wales, company number 16351137, trading as Industrial Doors SW), Carpenter Court, 1 Maple Road, Bramhall, Stockport, Cheshire, SK7 2DH, is the data controller for personal information collected through this website. Contact us about your data at industrialdoorssw@gmail.com.

What we collect and why

Our contact form, and any email or call, gives us your name, email address, phone number (optional) and enquiry details. We use them to reply to you, prepare a quote and carry out any work that follows. Our lawful bases are taking steps you ask for before a contract, and our legitimate interest in replying to enquiries.

We use Vercel Web Analytics to count visits without cookies, and the site sends error reports (the error message, page and browser type) to Austin Tech Solutions, who maintain this website; neither identifies you. Our host, Vercel, also processes your IP address and browser details to deliver and protect the site. Our lawful basis for these is our legitimate interest in keeping the site working and secure.

Giving us your details is optional, but without them we can't reply to you. We never sell your information or use it for marketing.

Cookies and storage

This website sets no cookies. If you add ?notrack=1 to a page address, a flag is saved in your browser's local storage so your visits are not counted; it is never sent to us. The Google Map on our Contact page may set cookies under Google's own privacy policy.

Who we share it with

We share your information only with providers who handle it on our behalf: Vercel (hosting and visit statistics), Google (Gmail, which delivers form emails) and Austin Tech Solutions (who maintain this website). Some of them may process data outside the UK, under the safeguards UK data protection law requires.

How long we keep it

We keep enquiries only for as long as needed to respond to them. Where work goes ahead, we keep your details for as long as needed to carry out the work and meet legal, tax and accounting obligations.

Your rights

You have the right to access, correct or delete your personal information, to restrict or object to how we use it, and to data portability. To use any of these rights, or to complain about how we handle your information, email industrialdoorssw@gmail.com. We will respond within one month. If you are not happy with our response, you can complain to the Information Commissioner's Office.